Help & Support

Raise a Support Ticket

Experiencing technical issues? Fill out the form below to open a ticket. Our engineering team will review it and get back to you as soon as possible.

Support Timelines

Critical Service Down

Server crashes, security breaches, network-wide downtime.

SLA: Within 2 Hours

Standard Technical Issue

Software errors, printer problems, single user workstation issues.

SLA: Within 4 - 8 Hours

General Support / Request

Account creation, updates, service query, upgrades.

SLA: Within 24 Hours

Urgent Escalation

Chat on WhatsApp

Email Helpdesk

support@uniotechit.com

Helpline

+91 98737 37020

Support Request